Equity Bank callback integration
This page explains how to connect Equity Bank account notifications (Jenga Account Services) so Rental Desk can receive callbacks when payments hit your bank account.
Overview
What happens when a payment hits your Equity account
Equity (via Jenga Account Services) sends an instant notification to our callback URL. Rental Desk stores the payload, links it to your bank account, and can queue it for reconciliation.
- Tenant pays into your Equity account.
- Equity sends a callback notification to Rental Desk.
- Rental Desk stores the event and shows it in the Equity Bank screen.
- If auto-reconcile is enabled, the entry is queued for matching.
- Reconciliation auto-match (or a user) links it to the correct tenant/invoice.
- Faster confirmation of bank payments.
- Less manual statement uploads.
- Cleaner reconciliation history with audit trail.
- Single view of all Equity callbacks inside the system.
Requirements
What you need to enable from Equity
Equity supports callbacks through Jenga Account Services. Ask your bank contact to enable instant account notifications for your account.
- Account services with instant notifications enabled.
- Test environment (UAT) access if available.
- Confirmation of allowed callback domains or IP whitelisting rules.
- Any reference format they will send in the payload.
- Your Equity bank account number(s).
- Your preferred payment reference format (invoice or shop number).
- Primary contact for testing and confirmation.
Setup
Steps to activate Equity callbacks
Share the details below with your Equity/Jenga contact. We will confirm receipt with a test callback before going live.
We will provide the exact Basic Auth credentials during onboarding.
- Use Invoice Number or Shop/Unit Number in the payment reference.
- Example: INV-1045 or SHOP-12 or UNIT-A4.
- This helps the auto-match service reconcile payments faster.
- Send a test credit notification from Equity.
- We confirm the event appears in Equity Bank -> Events.
- We verify the account number maps to the correct bank.
- Use a known reference (invoice or shop number).
- Auto-match or manual reconciliation links it to a tenant.
- Confirm the payment reflects on the tenant ledger.
FAQ
Common questions
Very similar. M-PESA uses Daraja endpoints, Equity uses Jenga Account Services. The result is the same: a callback notification when money is received.
We still store the event, but matching becomes manual. We recommend using a clear invoice or shop reference on every payment.
Inside the admin dashboard: go to Equity Bank to view all incoming notifications and payloads.
Yes, after validation. We can enable auto-reconcile so credits immediately queue for matching and posting.
Ready to activate Equity callbacks?
Share your account details and we will coordinate the Jenga callback setup and testing.